The National Retail Association
will be delivering target training to Customer Service staff in the Maranoa.
The Customer Service Workshops will cover:
Please RSVP by Tuesday, 23 October 2018 to Sarah Holt on Sarah.Holt@dsdmip.qld.gov.au
- How to provide excellent customer service and
understanding your customers;
- Get serious about delivering excellent customer
service and expert knowledge;
- Dealing with difficult customers;
- Use techniques to improve your ability to
present a solution and close the sales; and;
- Providing post-sales support.