Tips to ensure wheelie bins are collected

​To ensure your bin is collected on your collection day, be sure:

  • To not overfill your bin - Bins with lids that cannot close, or bins that are over 80 kilograms will not be picked up. The vehicle used to collect the bins cannot lift the bin properly if they are too heavy or overflowing. Additionally, any rubbish that is placed outside of the bin will not be collected.
  • To place your bin away from other objects (e.g​​. not near vehicles, trees or power poles).
  • There is a gap of no less than 30 centimetres between bins if you have more than one bin.
  • Your bin is outside your property by 5am on collection day- When placing your bin kerbside, be sure the bin faces the road (the bin lid should open towards the road and the handles should be facing your property).

Councillor Geoff McMullen, Portfolio Chair for Environment and Waste said that residents in town areas can always expect to have their wheelie bin collected if they follow the above simple tips.

“Like any new contract, we need to ensure the service runs as safe and smooth as it possibly can,” Cr McMullen said.

“Our residential waste collectors have guidelines they need to stick to, so it’s important for residents to do their part as well.”

Residents are also reminded if they wish to have more than one bin collected, they will need to call Council on 1300 007 662 to arrange additional services.​

For more information about the residential waste collection, town collection days and how you can reduce your waste, visit​. ​